FAQ

Frequently Asked Questions

Other cyclists may have had the same question as you
Quotes

We offer straightforward quotes for bicycle insurance. To get started, simply visit this form and fill it out. We’ll ask you a few questions, you’ll receive a quote, then you can purchase the policy that’s best for you. That’s it!

If you have questions before you get started, be sure to contact us. Our ride-or-die customer support team is ready to help you.

Policies & Coverage

Nope! We make bicycle insurance accessible to every rider, in every state. We cover residents living in the U.S. and Canada. Terms and conditions for rate and coverage may vary by state.

Warranties and renters or homeowners insurance likely aren’t going to grant full coverage in case of bicycle theft or damage. We know, it’s a real bummer.

We’ve put together a handy comparison of how we stand up next to renters and home insurance, so you can see exactly what you’re getting.

Depending on your preferences and budget, our general coverage includes: vehicle contact or collision, liability, medical bills and payments, domestic and worldwide physical damage, roadside assistance, spare parts, cycling apparel, competition fee reimbursement, and rental replacement.

If you make a claim with us, your homeowners insurance won’t go up (if you have renters insurance instead, that won’t go up either). We insure your bike at it’s full value and protect you during races and travel anywhere in the United States or Canada. Pretty sweet, right?

Some riders are in it for the adventure. Many are in it for exercise. Relaxation may be where it’s at for other cyclists. Everyone has a different ride and specific needs when it comes to coverage.

We do believe in simple and straightforward, but we don’t believe that one size fits all cyclists. The amount of coverage you’ll need is up to you. If you aren’t sure where or how to get started, you can always drop us a line. We’re here and ready to help.

Yes! Many cyclists have clothing or gear that’s worn solely during rides. If your bicycle is involved in a covered loss, collision, etc., your riding apparel and gear is covered, too. Benefits per loss may vary depending on your policy.

Spare parts are covered! If you keep replacement parts for your insured bicycle, these will be taken care of in case of a covered incident. Benefits per loss may vary depending on your policy.

We welcome all riders! We can insure electric bikes, electric bicycles, or e-bikes, under 750 watts and 28 mph.

Your e-bike is eligible for coverage if your power assist motor doesn’t exceed 750 watts and you don’t use an auxiliary power source. Additionally, as long as your e-bike manufacturer’s published design speed doesn’t go over 20mph (under power assist), you’re good!

If you aren’t sure about your e-bike’s wattage, just check your owner’s manual and reach out to us.

We wish we could cover your bicycle rack, but we don’t offer such coverage at this time. We recommend you check with your auto insurance company because there’s a good chance they can help you out.

You can insure up to 3 co-owners for the same bicycle or e-bike. If you aren’t sure what “counts” as an owner or primary operator, contact us and we can help you out.

Of course! We offer quick online quotes so you can get an idea of what your monthly or annual cost will be. Simply visit our instant quote form to get started. We’ll ask you a couple questions about you and about your bicycle, you’ll get a quote, then you can choose the policy that’s best for you.

Each of our policies are customized to you and your riding style. Simple Bike Insurance policies start as low as $100. We have low deductible options from $200 to $500+ to give you the most control over your plan.

If you’d rather get an estimate over the phone, no problem! Just drop us a line and our expert customer support team will help you out.

We understand that each cyclist has a different reason for riding and a different way of riding. Our policies match your style to give you the best coverage options available.

Rates do vary between riding styles: transportation, leisure, competition, fitness, etc. We only want you to pay for the coverage you want and need.
Sure does! We like racing just as much as you which is why all of your coverage sticks with you during each and every race. We even include event fee reimbursement.
If the named insured operator is less than 18 years of age, you may not be eligible for coverage. If the primary operator is less than 12 years of age, you are likely ineligible as well.

You can cancel your policy at any time by informing us. Fill out the contact us form or call  (855) 785-2222

Please note that the policy is subject to a Minimum Earned Premium. While there are no cancellation fees, each policy has a minimum earned premium of $100. This means that the minimum cost for a policy is $100. If the annual premium is $300 ($25/month) then the $100 minimum earned premium is met after four months and the policy can be cancelled on a prorate basis. If the policy is cancelled before the four month mark, say after two months, then $50 is due upon cancellation. This is the balance of the minimum earned premium. We recommend that you keep your policy until you have paid $100.00 in premium to avoid the Minimum Earned Premium.

Claims

We value no-nonsense claims and believes in accessible benefits. Start by checking out our handy online claims guide. You’ll find step-by-step information about what you need to submit a claim and how to connect with Markel Insurance.

The value of your bicycle is based on a few factors as determined by Markel Insurance. The age of your bicycle, the extent of the damage, and your policy coverage will be taken into consideration.

Usually between 7 and 10 business days. Each cyclist is different, and each claim will be as well. Make sure to submit all of your photos, receipts, etc. along with your claim so Markel Insurance can dispense your benefits faster.

We’re so glad you asked! We want your benefits dispensed as quickly as possible, and you can help accomplish this even faster by including:

  • Your policy number
  • A copy of your police report in case of theft or unlawful activity
  • A repair estimate report or damage assessment from your bike shop in case of damage
  • Detailed photos of any damage or evidence of theft
  • Receipts for helmets, riding apparel, gear, bicycle locks, and security devices
  • A detailed statement telling us what happened and how

The more information you can include in your claim submission, the better. Visit our helpful online claims guide to get started. We’ll give you step-by-step instructions on how to submit your claim through Markel Insurance.

Bicycle Questions?
Call (855) 461-7791 To Talk With Us

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